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Director Of Human Resources

Director Of Human Resources

 

The HR Director serves as a proactive guide to the organization helping to translate business objectives into people strategies that drive a superior customer experience.

The HR Director is responsible for the company’s HR function; attracting, developing and retaining talent throughout the organization. Our people, Company culture, and supporting core values are the keys to our success to provide a superior customer experience. You will be responsible for creating and maintaining an amazing employee experience while ensuring that we have the best recruiting strategy, compensation and retention plans, training and development, and company culture to offer current and prospective employees.

In addition, the HR Director will partner with the CEO/President and CFO to execute Company initiatives in support of the strategic and tactical business plans established to win, grow, and sustain our business.

In this capacity, the HR Director will act as a thought partner to the President/CEO and CFO responsible for overseeing the delivery and implementation of all Company Recruiting, Retention, Training and Culture enhancement strategies.

 

Principal Responsibilities 

 

Organizational Development & Design

  • Partner with leadership to assess needs and manage implementation of programs to accomplish specific business objectives including: talent development, performance management and measurement, and employee engagement.

  • Liaise with department heads to develop staffing strategies and implementation plans and programs to identify talent within and outside the Company for positions of responsibility; identify appropriate and effective external sources for candidates at all levels within the Company.

  • Develop, direct and oversee organizational development programs and solutions; Build an effective process for ongoing improvements to programs.

  • Develop and maintain competency models across all departments and functions.

  • Manage and assist with the development and delivery of all training and development curriculum for all employees to meet professional and organizational needs.

  • Develop and implement strategies/curriculum to train managers in coaching, mentoring and developing employees.

  • Provide coaching and counseling to leadership on issues pertaining to team cohesiveness, team dynamics, and management.

  • Ensure strong link and alignment of talent management programs to overall business initiatives and strategies.

 

Talent Management

  • Develop, direct and oversee talent management programs and solutions.

  • Serve as the lead to department heads with specific responsibility for coaching and guiding leaders on the best people strategy, plans and offerings to meet their needs and reach their departmental goals.

  • Consult with leadership/management on challenges pertaining to identifying, developing, assessing and managing critical talent.

  • Ensure employees/future leaders are adequately equipped and prepared to successfully navigate the challenges of their roles.

  • Redesign, customize, and enhance existing programs to build managerial and employee skills and competencies.

  • Design, create, and facilitate development and performance improvement strategies that result in positive behavior change for managers and employees.

  • Measure and track outcomes of talent management initiatives.

  • Establish workforce analytics to identify and analyze operational challenges related to workforce development and engagement; create solutions consistent with business realities.

 

Culture & Change Management

  • Support and reinforce culture change initiatives and establish key communication strategies.

  • Develop and facilitate communication and change management plans to support the implementation and sustainability of company-wide programs.

  • Provide support to leadership on major change management and organization re-design efforts.

  • Promote and uphold Company core values, as well as policies outlined in the Employee Guide so everyone knows what is expected of them and that the expectations are communicated clearly and executed fairly.

  • Promote and support workplace diversity and inclusion initiatives by creating and supporting an environment that attracts and retains a diverse workforce.

  • Provide consultation to leadership to develop strategies for employee engagement (i.e., Events Committee, Social Responsibility etc.)

 

Core Competencies/Skills 

  • Organized, self-motivated, and capable of working in an ever-changing environment with the ability to effectively interact with all levels of management.

  • Internal or external consulting experience in areas such as leadership development, capability modelling, assessments, performance management, change management, career development and employee engagement

  • Capable of leveraging business knowledge to continuously connect the people strategy with the business strategy

  • Demonstrated initiative and ability to work with limited guidance while maintaining direct and timely contact with Leadership.

  • Challenge the organizational structure and approach by proposing improvements to organization design, job profiles and compensation structures -- and ability to validate those decisions.

  • Operational controls and project management; taking creative ideas and turning them into scalable and repeatable projects with SLAs, and milestones.

  • Excellent interpersonal skills with a track record of effectiveness as a team player and project leader who gets results.

  • Experience influencing and building credibility with stakeholders across all levels.

  • Change vision and strategy; ability to drive cultural change and solutions

  • Assessment of change readiness, leadership alignment, and organizational impact

 

Qualifications

  • 10+ years direct Human Resources and Talent Management experience

  • Deep HR technical skills to manage delivery of workforce plans, compensation and benefits strategies, employee relations, documentation of compliance and performance issues

  • Proven experience as a strategic consultant and coach to executives and departmental leadership∙ Managing Diversity – Practice and support of fair treatment and opportunity for all

  • Fosters a culture of respect, development and accountability

  • Skilled at facilitating the creation/implementation of streamlined plans and processes for recruiting, training, and retention

  • Exceptional written and verbal communication skills matched by strong project management capabilities

  • Understanding of the importance of a company culture, and its power to drive success

  • Exceptional interpersonal and leadership skills, including the ability to connect with others in genuine and meaningful ways

 

Job Type: Full-time

 

Experience:

  • Organization Design: 5 years (Preferred)

  • Talent Management: 5 years (Preferred)

  • Leadership: 5 years (Preferred)